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Privacy Policy

All undefined terms in this Privacy Policy will have the same meaning as those defined in the Terms & Conditions. This Privacy Policy is part of our Terms & Conditions. TiA Coffee is committed to protecting your privacy and safety when purchasing and using our products and services.

Note to Social Media Users
When interacting with our Website (which includes any social media pages maintained by TiA Coffee), your activities are subject to the Privacy Policy of that social media platform, which may differ from TiA Coffee’s Privacy Policy.

What This Privacy Policy Covers
This policy explains how TiA Coffee handles personal information that we collect, including any data related to the products and services offered on our Website. Personal information refers to data that can be used to personally identify you, such as your name, mailing address, or email address, which is not publicly available.

This policy does not apply to companies that TiA Coffee does not control or to people we do not employ. It also excludes non-personal information, which cannot directly identify an individual. We may collect, use, and share non-personal information for any lawful purpose.

Information Collection & Use
You can browse our Website without providing personal information. However, TiA Coffee collects personal data when you make a purchase, use our online services, or participate in promotions or special offers.

When you register, we may request details such as your name, email, and contact information. Once registered, you are no longer anonymous to us. We also collect data on your interactions with TiA Coffee and some of our partners, including your use of products and services. Our server logs automatically capture information such as your IP address, cookies, and the pages you visit.

We use this information to customize your experience on our website, fulfill your requests, improve services, maintain customer relations, and conduct research.

Minors
Persons under the age of 13 are not permitted to purchase TiA Coffee products or services. For services offered online or through email, we require a parent or guardian to create a family account. Parents or guardians must also serve as the billing contact for email-only accounts. We do not contact individuals under 13 for marketing purposes without parental consent, nor do we request more personal information than necessary.

Information Sharing & Disclosure
TiA Coffee does not sell, rent, or share your personal information with other companies or individuals, except to provide the services you have requested, with your permission, or under the following conditions:

  • We may share information with trusted partners who work with or on behalf of TiA Coffee. These partners may use your personal information to communicate offers from TiA Coffee and our affiliates, but they do not have independent rights to share this data.
  • We may respond to legal requests, such as subpoenas or court orders, or to protect our legal rights.
  • We may share information if necessary to investigate, prevent, or act on illegal activities, suspected fraud, potential threats to personal safety, or violations of our Terms & Conditions.
  • TiA Coffee may display targeted ads based on personal information. Advertisers may assume that individuals who interact with their ads meet their targeting criteria. However, TiA Coffee does not provide personal information to advertisers.
  • If TiA Coffee is acquired, merged, or undergoes a significant corporate transaction, your information may be transferred. We will notify you before any such transfer.

Cookies
TiA Coffee may place and access cookies on your device. We also allow companies that show ads on our pages to set and access cookies, which are subject to their own privacy policies. These advertisers do not have access to TiA Coffee’s cookies.

Your Ability to Edit and Delete Your Account Information
You can edit your TiA Coffee account information at any time. Certain communications from TiA Coffee, such as service announcements and newsletters, are considered part of your account and may not include an opt-out option. You can request to have your data deleted after canceling your account, though some information may remain in our records for legal or operational reasons.

Confidentiality & Security
We limit access to your personal information to employees who need it to provide products or services. TiA Coffee employs physical, electronic, and procedural safeguards to protect your data, including SSL encryption for sensitive transmissions. We encourage customers to use secure protocols (SSH, SCP) to enhance data security.

Changes to This Privacy Policy
TiA Coffee reserves the right to update this policy. We will notify you of significant changes via a notice on our social media pages or by sending an email to the address associated with your account.

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