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FAQs

Everything you’re probably wondering

What is your minimum order quantity?

50 lbs per SKU for our house blends. 100 lbs per SKU for a custom blend. These quantities allow emerging brands to launch confidently, and for us to provide you with a consistent roast quality.

Whole-bean pricing starts at $10.50 per pound for our core selections. This pricing excludes packaging materials, labor, and freight. Your final per-pound rate depends on the blend chosen. We provide a written quote once we understand your blend, format, volume, and fulfillment needs.

We support both stock-label bags (black or white) and fully custom-printed bags. Bag fills range from a minimum of 12 oz up to 5 lbs. We can sometimes fill 8 oz bags, depending on the bag’s opening size. Clients supply their own branded bags, and we have a preferred network of packaging manufacturers we’ll introduce you to at no charge. For brands launching with premium specialty packaging, we can also connect you with aluminum tin manufacturers from our trusted partner network. We’ve done it before.

Lead times depend on order volume and current roastery capacity. We give you a precise timeline at order submission and plan together, so your inventory arrives when you need it.

Yes. Complimentary, and we usually cover the shipping. Samples are dispatched once we’ve aligned on your program scope and initial pricing, so what you taste reflects what you’ll actually launch.

Clients supply their own branded bags. We’ll connect you to our trusted packaging suppliers for stock-label bags or fully custom-printed bags, with no introduction fee. If you don’t have a designer, our partner designer is available for hire to create bag artwork and labels that match your brand.

Print-ready artwork, supplied by you or your designer. We’ll share the technical specifications (dimensions, bleed, color profile) as soon as we confirm your bag format.

Yes. We fulfill direct-to-consumer orders for online brands. You provide a pre-paid shipping label and a digital packing slip for each order. A per-order handling fee applies. Shopify and other platform integrations are handled through your shipping documentation.

Yes. We ship across the U.S., to Canada, and internationally. Freight, duties, and any international shipping costs are the client’s responsibility.

Whole bean, plus precision-ground from coarse (cold brew) all the way to ultra-fine Turkish grind. A small per-pound surcharge applies for ground coffee.

Both. Most of our blends are 100% Arabica. Robusta blends are available when your brand calls for a heavier body, higher caffeine and a more intense crema.

Colombia, Brazil, Guatemala, Costa Rica, Ethiopia, Kenya, Sumatra, Papua New Guinea, and additional origins on request, subject to seasonal availability.

We sell whole-bean and coarsely ground coffee built for cold brew preparation. We do not produce finished bottled cold brew or liquid concentrates.

To be transparent about our scope, there are a few formats we don’t make in-house: flavored coffee, K-Cups or single-serve pods, instant coffee, and vacuum-sealed brick packaging. If those formats are central to your brand, we’re probably not the right fit and we’d rather say so up front.

Three simple steps:

• Step 1. Fill in the contact form and tell us a bit about your brand, your customers, and your vision.
• Step 2. We hop on a short call, align on your vision, and find the right blend for your brand.
• Step 3. We send samples (on us), finalize your blend and packaging, and roast your first run.

Whether you're launching a new coffee line or scaling one that's outgrown its current roaster, TiA Coffee has the capacity, the craft, and the consistency to grow with you. Fill in the contact form and you'll hear back from the people who actually roast the coffee.

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